Privacy Policy

1. Introduction

giantstore (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us when you visit or make a purchase at https://www.giantstore.store. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information.

2. Information We Collect

2.1 Personal Information

When you create an account, place an order, or contact us, we may collect:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed by third‑party payment providers)

2.2 Non‑Personal Information

We automatically receive certain technical data about your device and browsing activity, including IP address, browser type, operating system, referral URLs, and pages viewed. This information helps us improve the website and enhance user experience.

3. How We Use Your Information

• Process and fulfill orders, including shipping and payment.
• Communicate order status, updates, and customer support inquiries.
• Send marketing communications, when you have opted in, such as newsletters, promotions, and product announcements.
• Personalize your browsing experience and recommend products.
• Analyze website performance and conduct statistical research.
• Comply with legal obligations and protect our legal rights.

4. Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email service providers).
• Law enforcement or regulatory authorities when required by law.
• Business partners, only when necessary to provide a requested service.

All third parties are contractually obligated to protect your data and use it only for the purposes specified.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Order records are typically kept for a minimum of seven (7) years for tax and accounting purposes.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal and contractual restrictions.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after such changes constitutes acceptance of the revised policy.

10. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 (704) 357-5027
• Address: 9032 North 14th Drive, Charlotte, North Carolina 28291, United States